How is the after-sales service? How long does the machine warranty last?

Once you purchase our machine, we guarantee to provide comprehensive lifelong after-sales service, including repair, technical support, training, and consultation. Our after-sales team will provide you with thoughtful service and help you solve any problems or difficulties encountered in using machine company products. All machines we sell come with a 12-month warranty.

How to purchase products from your company?

You can purchase our products through our company's official website or search for our authorized agents in the market. If you encounter any problems during the purchasing process, our team will be available to provide assistance and support at any time.

What is your delivery time?

Usually delivered within 30 days. But it depends on the order and machine model.

How long can your machine work continuously?

Our machines can work 24 hours a day without interruption, which not only increases production but also saves energy.

How does your company control the quality of machines?

Our machines will be strictly inspected by a professional team of engineers to prove and ensure the quality of the machines.

How about payment terms, payment security and delivery time?

We accept a 30% deposit and pay the balance before shipment. And irrevocable letter of credit at sight. The delivery time is 20 to 30 days. This is based on the order quantity. 

What is your after-sales service?

We have installation engineers. We provide lifelong maintenance for all products sold, and provide scientific, economic and convenient project budget scheme free of charge according to different production conditions and production capacity of customers.

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